Sources

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Project Management Institute. (2020). A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition. Project Management Institute. 

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Association of Business Process Management Professionals. (2017). Guide to the Business Process Management Common Body Of Knowledge (BPM CBOK®). ABPMP International.

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American Productivity & Quality Center. (2023). Seven Tenets Overview Update-2023. APQC. https://www.apqc.org/system/files/resource-file/2023-08/K01148_Seven%20Tenets%20Overview%20Update-2023.pdf

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Panagacos, T. (2012). The Ultimate Guide to Business Process Management: Everything you need to know and how to apply it to your organization. CreateSpace Independent Publishing Platform.

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Weilkiens, T. (2016). OCEB 2 Certification Guide: Business Process Management, Fundamental Level. Morgan Kaufmann, Cambridge, MA.

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Hall, L. A. (2021). Maryland SNAP Households, 2021. University of Maryland School of Social Work. Retrieved from https://www.ssw.umaryland.edu/media/ssw/fwrtg/welfare-research/supplemental-nutrition-assistance-program-snap/Maryland-SNAP-Households,-2021.pdf